- Mike's Plum St.
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You found and fixed the squeak before it became a real problem and gave us options of when to fix the rest. We appreciate this very much! |
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We have taken our truck now twice to have something fixed on it and not only did they fix it ,but they came in under what we expected to pay. They also didn't make something up just to get more money out of us, they also made sure they used the better product that we needed and not the cheep parts. They have our business for both of our vehicles now. We believe they are a good honest business to do business with. |
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I'm never disappointed in the quality of service and helpfulness given every single time I come in for anything. |
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These guys are fast, great, and efficient! |
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Mikes was fantastic- honest- patient- and best of all- super close to my apartment ?I will definitely go back to them& will recommend them to my friends!!! |
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Mike was most welcoming and spent time talking to me about the possible repairs needed for my truck. I will definitely return and I will tell all my friends because its hard to find a great auto shop. |
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Walked in with leaky tire. Worked me in and completed the repair quickly. Good work, courteous, prompt service. |
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As usual, you all do a terrific job in a short period of time! Thanks., |
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Super awesome customer service , got my car done so fast and explained everything to me! I am going back soon to get more stuff done! Surely trustworthy and reliable !<3 |
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Excellent on both repair and customer service. |
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Thank you for taking care of my vehicle in a timely and professional manner. I was a first-time customer and will definitely be returning again! |
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They are very knowledgeable and were very patient with us over the phone and answered every question we had. I will be definitely going back for future services. |
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Excellent service. Fair price for work performed, job estimate in both time & cost were right on. |
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Great service! |
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I used to have a mechanic I could trust, never recommended work I didn't need, did excellent work, and backed up his work. He retired a while back and I've been looking for a shop that has his high standards. Looks like I've found one in Mike's Plum St. Thanks for a job well done |
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Excellent service |
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Took van in, let me know what was wrong, I ok'd the work and they got it done and out in no time. Runs great, thanks so much. |
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Mike has been around for a long time because he is the best there is--they do quality work at a fair price. I trust them to take care of my car. |
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I've been a car guy for over five decades and have experience with dozens of local automotive repair shops. I recently needed brakes for my 2010 BMW and went to a number of shops, including Midas, Meineke, and Les Schwab for estimates. On the way home from gathering estimates I stopped by "Mike's Automotive" at their new location on the Olympia's westside. I stressed that I wanted BMW quality or better. They recommended that I replace the metal rotors with upgraded ceramic rotors. All parts were OEM or better and their estimate was less than any of the others I had gathered. They finished my front brakes in a couple of hours (all new parts) and presented a final bill that was less than their estimate. Three weeks later I had "Mike's"do the rear brakes with the same quality products and workmanship. With the ceramic brakes, that messy brake dust on the wheels is a thing of the past. While sitting in their waiting area I watched how the front desk staff worked with customers in answering questions and explain the details of needed repairs in plain, simple language. Olympia is blessed with quality auto repair shops, but I've found over time that most are eager to recommend other services that might not be necessary (customer beware). Not the case at "Mike's"; if repairs are needed, they explain why, and how best to address the problem but they don't hassle and confuse you with unnecessary repairs. For most women, dealing with car care needs can be daunting and confusing. I highly recommend "Mike's Automotive" as a shop where you get quality advice and repair without the hassle of unnecessary expense. Christopher Lane Olympia |