- Mike's Plum St.
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Before making an appointment, I stopped by to take a look at their service work-shop and meet some of the staff. Top-notch on in all areas! The shop is organized, clean, quality equipment and the most informative and pleasant stall. I scheduled a time for an oil change, but also requested that they try to solve a terrible sound that had resulted from a previous servicing at a different auto shop (even after 3 returns to correct the problem). They gave me estimates of what could cause this, along with estimates of the time/cost it might take. Upon arriving, the mechanic took me with him for a test drive; was pretty sure of a solution; offered me a ride home and pick-up if needed. Very courteous, professional and efficient. Within 1 1/2 hrs. everything was completed, the bill was reasonable, and I was off and going again, never to hear that terrible brake-pad noise again. Mike?s is the only place I?ll take my car in this entire area. I?m totally satisfied! Thank you!! |
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Excellently service |
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Great service & great at explaining future needs. |
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Excellent professional and compassionate service. Would never take a car anywhere else. |
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Excellent service . Fair prices. Great customer service. I will not go anywhere else with my 2005 Hyundai. They are keeping it running smoothly. Thank you to all Mike's Plum Street |
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They are reasonably priced and efficient. |
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I like Mike?s Plum Street Auto Shop. They are fair and upfront with repairs and anything that might be needed done, but do not try to sell you something you don?t need. Very pleased with this place. |
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I could not be more impressed with Mikes Plum St Auto. We had a situation with a communication error that caused a larger than expected invoice and they did not hesitate to make it right. |
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Professional and courteous. Even a simple oil change gets your vehicle a good look over. Not to upsell you, but to keep you safe. I appreciate that. |
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Mikes service was excellent! They provided a detailed diagnosis which was essential in supporting an insurance claim for the repairs. Repairs were done with quality work and in a very timely manner. Very happy and I?ll be a regular customer now! |
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I have been going to Mike?s for over 10 years and I have always had the best experience and customer support and service!! The staff, Mike, Ken Cody, Cindy etc., are friendly, honest, respectful and always willing to help. |
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We have been clients at Mike's Plum Street Automotive for at least 25 years. They are friendly, knowledgeable, competent and honest. We feel confident in doing business with them. We are thankful to have them in our corner. We would not hesitate to recommend them. Tammie and Phil Rutledge |
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Mike's Plum St. Auto is an excellent auto-mechanic business. I took my vehicle in for a diagnosis and they were diligent about telling me everything they found up front. They mentioned that the cost of repairs would far exceed the value of the car, and they even showed me how I do some of the most critical repairs myself in case I couldn't afford the cost of labor. That kind of integrity is hard to find and very much appreciated. Thanks again and my recommendations to Mike's! |
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MIKE'S is the place to go if Honesty, Diligence, quick turn around with no hype or BS is what matters to you. OH! and they do GOOD WORK! -consistently. D.P. |
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Great Service always very professional and fast |