- Mike's Plum St.
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So professional and honest. No one comes close to them and Mike Shelstad will not tolerate anything but top-notch customer service. |
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I had a vibration issue with my 2006 Honda CRV. Ken, and the Mike?s Plum Street automotive did an excellent job of diagnosing and found the issue. The time spent on my car and communicating with me possible issues, gave me the confidence that my car and I were in good hands. I always know I will be getting top-notch service! |
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Mike's Plum Street Automotive is INCREDIBLE!! I had a dangerous situation occur with my Sprinter van, and stopped there because it was the closest place. The next morning they quickly identified the problem. I learned that it would be weeks before any of the Mercedes shops could see me, and the towing was going to be a loong way. mike himself found a way to have the parts sent quickly and within a few days had fixed my van. They provided me with transportation to a rental car. They kept me informed of their progress. Everyone was so kind. Best of all the cost was well below what I was quoted by Mercedes. I've since had the van checked over by my dealer and the work was perfect. I highly recommend them for providing exceptional service in every way. |
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Excellent assistance with reviewing our Subaru and completing the oil change. We will recommend them to others and use them ourselves. |
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Staff take the time to fully explain everything in detail so I know exactly what the vehicle's issues are. They get you in for repair very quickly and get the work done quickly as well. They fix my vehicle right the first time. |
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Thank you Mike & crew for taking car of our families FLEET!!! |
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Mike's Plum Street Auto is staffed with knowledgeable, trustworthy guys. Other places have lied to me and ripped me off, over-charging until I pointed out the discrepancy. Not Mike's! Five stars and both thumbs up. They explain everything and go out of their way to provide stellar customer service! I recommend them to everyone! |
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Excellent service, timely updates and very knowledgeable. Repaired a problem dealers have spent years trying to solve. |
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Always efficient, always courteous. Thank you for your great service every appointment. |
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I came to Mike/Mike's Plum trusting no mechanic. I only trust Mike's Plum Street for service quality, integrity, and reasonable fees! Thanks! |
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I had a nail in the tire. Local tire store found one wheel was bent a little. Instead of solving my immediate needs, the salesperson at the tire store tried hard to corner me and selling me 4 new wheels. He wasted 5 hours of my time. Ken at Mike's Plum St auto shop plugged the nail hole free of charge and found a matching wheel at later date. They put customer first and took good care of me. Thanks!!! |
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A few years ago, I was heading south on Cooper Pt Rd and my was dying. Luckily saw Mike's sign. They gave me a ride home, fixed my car and have been a customer since. |
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What a great place to take your vehicle! The service is excellent, employees knowledgeable,professional, efficient and helpful. What more could you ask for? The work is excellent also. Can't go wrong going to see them and have work done on your vehicle! |
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Bringing a car into the shop can be a very stressful experience but everyone I talked to at Mike's was helpful and patient. |
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We had planned a road trip to Northern California in July. Living in Western Washington, we weren't too concerned about the AC not working in our Ford Excursion. A week before the trip, we realized no AC would not be an option. With temps forecasted to be 100?+ for several days in a row, we reached out to Mike's Plum St to help us out. They were able to get the AC working at an affordable price in time for the drive. We arrived back this week and are thankful we made the decision to have Mike's Plum St repair the AC. Thank you! |