- Mike's Plum St.
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I appreciate their communication, attention to details, and they do not upsell. They provide a detailed estimate and work with me on what needs done and what can wait to help fit my budget. They have been accurate in their estimating, diagnostics, and how long to complete the job. Highly recommend! |
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We had a great experience with Mike?s after having such a horrible time with Mullinex Ford and Ford Motor Company with our Expedition. Mike?s could tell we were at the end of our rope with Ford and Mike?s really stepped in and help us!! Mike?s truly cared and was amazing!! |
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Best car service and maintenance I have had in Olympia. Professional curtious staff and very knowledgeable mechanics. |
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Quality service is rare these days, but Ken has gone above and beyond to insure my vehicles are kept in optimal running condition. He communicates extremely well and I am very satisfied with the results. Mike?s now maintains all my vehicles. |
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Service was great. Each person in the shop were friendly and accommodating. From the service advisor to the technician to the bookkeeper, all the work was done professionally and with courtesy. The only thing I wish they could do is provide a multi-step inspection sheet in addition to bill. So I can see what things I can look after before next service is due. |
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Every time I go to Mike?s Plum St Automotive I feel confident that they are being honest and genuinely care about the well being of both our vehicles and their customer. They offer suggestions sometimes unrelated to the reason we brought in the car in for repair in an effort to keep our car in good working order. I won?t take our vehicles anywhere else. |
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So professional and honest. No one comes close to them and Mike Shelstad will not tolerate anything but top-notch customer service. |
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I had a vibration issue with my 2006 Honda CRV. Ken, and the Mike?s Plum Street automotive did an excellent job of diagnosing and found the issue. The time spent on my car and communicating with me possible issues, gave me the confidence that my car and I were in good hands. I always know I will be getting top-notch service! |
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Mike's Plum Street Automotive is INCREDIBLE!! I had a dangerous situation occur with my Sprinter van, and stopped there because it was the closest place. The next morning they quickly identified the problem. I learned that it would be weeks before any of the Mercedes shops could see me, and the towing was going to be a loong way. mike himself found a way to have the parts sent quickly and within a few days had fixed my van. They provided me with transportation to a rental car. They kept me informed of their progress. Everyone was so kind. Best of all the cost was well below what I was quoted by Mercedes. I've since had the van checked over by my dealer and the work was perfect. I highly recommend them for providing exceptional service in every way. |
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Excellent assistance with reviewing our Subaru and completing the oil change. We will recommend them to others and use them ourselves. |
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Staff take the time to fully explain everything in detail so I know exactly what the vehicle's issues are. They get you in for repair very quickly and get the work done quickly as well. They fix my vehicle right the first time. |
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Thank you Mike & crew for taking car of our families FLEET!!! |
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Mike's Plum Street Auto is staffed with knowledgeable, trustworthy guys. Other places have lied to me and ripped me off, over-charging until I pointed out the discrepancy. Not Mike's! Five stars and both thumbs up. They explain everything and go out of their way to provide stellar customer service! I recommend them to everyone! |
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Excellent service, timely updates and very knowledgeable. Repaired a problem dealers have spent years trying to solve. |
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